Most businesses believe that honesty and strong customer service is the best way to grow their business. Unfortunately, many others try to stay in business by deceiving consumers or failing to deliver what was promised. If you were treated unfairly by a business, you may have the right to take action under the Texas Deceptive Trade Practices Act or other consumer protection laws.
Your Rights Under the Texas Deceptive Trade Practices Act (DTPA)
The Texas Deceptive Trade Practices Act was designed to protect all consumers, including both individuals and small businesses, from acts or practices that are false, misleading, or deceptive. The act covers a wide range of commercial activities including products, services, and real property offered for sale or lease. This could include anything from an inflated car repair bill to the purchase of a home.
Actions prohibited under the act include:
- Falsely representing the manufacturer of goods
- Causing confusion or misunderstanding about whether goods or services are certified or approved by a certain body
- False representations about features, uses, or benefits of goods or services
- Advertising a product or service without intending for it to actually be available for purchase (“bait and switch” advertising)
- Failing to disclose information that would have caused a consumer not to enter into a transaction had they known the information
- Deceptive sales where the item was never sold at the listed “regular” price
- Many other deceptive or unfair practices
Attorneys’ Fees Are Awarded
One of the strongest provisions of the Deceptive Trade Practices Act is that when a violation is found, the business must pay the consumer’s attorneys’ fees. This is important because consumers often feel that they cannot afford an attorney or that the award they would receive after attorneys’ fees are taken out would make the claim not worth pursuing. With this provision, consumers can be fully reimbursed without having to worry about paying an attorney.
If you believe you may have a claim under the Texas Deceptive Trade Practices Act or you have been the victim of other deceptive or unfair business practices in Texas or Oklahoma, contact The Corona Law Firm, PLLC today.